Help and Support Channels

  • 1 hour ticket response time
  • A 1–hour Inquiry Resolution Warranty

  • Our group of service technicians will try their best to respond to your help inquiries in up to 1 hour. If, however, the trouble you have encountered calls for aid from our Admin =Department,= we are going to address the ticket to the technician on duty and will post a note to tell you.

  • Top quality support service
  • Qualified Tech Help Service

  • Our tech help crew is going to be working for you round–the–clock to to reply to all help demand tickets that you send. We offer tech assistance for all the software applications that are pre–configured on your machine. These include our custom built Website Control Panel, the selected OS along with the server management panel (with respect to the VPS type).

  • Intuitive help center
  • An Intuitive Help Zone

  • A comprehensive and routinely updated articles base is included in our in–house built Website Control Panel. It gives you quick tips on how to conduct all of the necessary web site supervision duties. The Help area features extensive how to articles and reviews and step by step video courses. You can access the Help area by clicking on the Help or Video buttons in the right corner of each Control Panel section.