Customer Support Channels
A 1–hour Response Guarantee
Supplying quality support promptly is our main priority, so that we back up each Linux shared hosting plan with a one hour ticket reply guarantee. After you submit a ticket or send us an e–mail, our user help support crew will try all they possible can to deliver the most acceptable resolution for your case and to offer you assistance quickly.
A Top–quality Support Service
Get in touch with us any time necessary. Our staff of specialists will undoubtedly be on the web for you 24x7x365 to respond to all your problems and to resolve any concern you will probably have. You also can post a customer assistance ticket from your Website Control Panel or send us an e–mail message anytime. Also, on business days, you can easily phone us or work with the live chatting option.
An Intuitive Help Section
If you want support while working on your site within the Control Panel, you can always click the Help button and pick your problem in the selection of articles or blog posts that will show up. We have also turned much of the content articles into educational videos. The list of training videos will show up if you click on the Videos button available in the top right angle.