Extensive Online Documentation in Shared Hosting
If you have ordered your very first shared hosting plan from our company or have transferred your website over to us, you will get accustomed to our services and our custom-built Hepsia hosting Control Panel in no time as we have compiled a substantial knowledge base where you can find all the info that you could ever need – both general info about the service as a whole and more specific info about the separate features that you can make use of and the obstacles that you might chance upon. The articles themselves are located in 2 places. The complete article collection is accessible through the Control Panel’s Help section. You can read relevant articles about the different features in each and every section of the Control Panel as well. You can acquaint yourself with how to accomplish just about everything, from enabling an .htaccess config file to managing an electronic mailing list, and all the articles feature exhaustive guides, so you will never become disoriented because of an unclear text. Naturally, in case you encounter a more specific problem and you cannot find anything about it in our knowledge base, you can contact our help desk team 24/7/365.
Extensive Online Documentation in Semi-dedicated Hosting
We’ve compiled an elaborate online knowledge base for all our current and potential clients, so if you order a semi-dedicated server account through us, you’ll be able to find any information that you require at any time. We’ve got a lot of informational articles, which will help you better understand what is going on in your semi-dedicated account – "What’s PHP?" and "What are file permissions?" are simply two instances. Our step-by-step tutorials will help you accomplish anything you need – uncompress an archive, import a MySQL database, forward a domain, and so on. Furthermore, we also have troubleshooting guidelines, which will permit you to discover what causes a certain problem and the probable solutions for it. In case you are unable to send e-mail messages or your domain opens an HTTP 500 error message, for instance, you can examine our knowledge base and recover the problem in no time. You can access the articles through any section of the Control Panel, as well as through the all-encompassing Help section.