Q: What does the website migration service involve? Will my website be secure?
A: If your current hosting provider can no longer match the demands of your site, or if you experience regular downtime, or if you are forced to wait for hours for the customer care team to respond to you, it might be a clever idea to change your provider, i.e. to move all the files for your sites together with your databases from your present provider to your future provider. At Moo Load Hosting, we know that this can be difficult and time–consuming. That is why we will accomplish all that for you for free!Our highly qualified technical team reps will transfer your website content from your current web hosting provider to us. Our techs have lots of experience with website migration and are able to handle anything – from a normal WordPress weblog or Joomla CMS–based site, to a very elaborate, custom–made web app.
Q: How long will it take for my website to be transferred to your platform?
A: We try to perform all website migrations as fast as possible. Nonetheless, we do not have a fixed time frame for website migrations. There are several elements that you need to take into account – the actual size of your website and the workload of our web site migration staff, etc. We constantly strive to implement each migration within 48 hours. With smaller websites, our team typically manages to finish in less than 24 hours.
Q: My privacy is important to me. What details do you need to have?
A: We will require the login details for your current web hosting provider’s Control Panel and the website’s name (domain name).
Q: I give you access to delicate info. How can I be sure that you won’t misuse it?
Q: Will my site be offline during the transfer?
A: While we migrate your site, it will be available both in your web hosting account with us and in your account with your previous web hosting provider. As soon as the migration is finished, we’ll make sure that everything is functioning correctly and that the integrity of your data is not compromised prior to telling you that the migration is over. After that, we will instruct you how to transfer the domain name over to your hosting account with us and how to update the DNS settings.
Q: Will my old hosting provider have to do anything?
A: While we transfer your website content, your hosting provider won’t be aware of the transfer at all. We won’t touch base with them in any way.
Q: Which hosting providers can you transfer web content from?
A: We can migrate your site from any hosting provider or any Linux–powered hosting platform provided that we can obtain access to the Control Panel and there is File Transfer Protocol access available.The only sites that we are unable to migrate are the ones based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.